Privacy policy

Privacy Policy

Last updated: February 2026

Information We Collect

We collect personal information when you place an order, create an account, sign up for email or SMS marketing, submit a contact form, participate in promotions, or browse our website.

This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by third-party providers)
  • Phone number (if provided)
  • Order history
  • IP address and device information
  • Browsing behavior on our site

How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products and website
  • Send transactional order updates
  • Send email or SMS marketing (only if opted in)
  • Prevent fraud
  • Comply with legal obligations

Payment Processing

We do not store or access full credit card details. Payments are processed securely through third-party providers such as Shopify Payments, PayPal, Apple Pay, and Google Pay using industry-standard encryption.

Cookies & Tracking Technologies

We use cookies and similar technologies to enable basic site functionality, analyze performance, personalize content, and support advertising and marketing. You may manage cookie settings in your browser. Disabling cookies may affect site functionality.

Email & SMS Marketing

If you opt in to our marketing lists, we may send product updates, promotions, launch announcements, and educational content. You may unsubscribe at any time via the link in emails or by replying STOP to SMS messages.

We do not sell or trade marketing data.

Third-Party Services

We may share information with third parties who assist our business operations, including:

  • Shopify (store platform)
  • Payment processors
  • Shipping carriers
  • Email/SMS service providers
  • Analytics platforms
  • Advertising platforms (e.g., Meta, Google)

These providers only access information as needed to perform their services.

Analytics & Advertising

We may use analytics and advertising tools (such as Google Analytics and Meta Pixels) to understand user behavior and improve performance. These tools may collect device data, browsing history, and interaction patterns.

Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information, opt out of marketing, or restrict certain data uses. To exercise these rights, contact us using the information below.

Data Retention

We retain customer information as long as necessary to fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

Selling Personal Data

We do not sell or rent personal information.

Security

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the update date above will be revised accordingly.

Contact Us

For privacy-related questions or data requests, email us at:
privacy@shortcutcoffeeco.com